Returns & Exchanges
At GM Modular, we are committed to ensuring your satisfaction with our innovative electrical solutions and home automation products. If you are not completely satisfied with your purchase, you may initiate a return or exchange within 15 days of delivery, provided the items are in their original packaging.
Initiate Request
Log into your GM Modular account and visit the 'Order History' section to select the items you wish to return and submit a formal request.
Quality Verification
Our support team will review your request and may ask for photos of the product and its original packaging to ensure it meets our resale standards.
Product Pickup
Once approved, we will arrange for a secure pickup through our logistics partner; please ensure all components, manuals, and warranty cards are included in the box.
Refund Processing
After our technical team inspects the returned unit at our facility, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing